Question 1

What payment methods do you accept?

Accepted Answer

We accept various payment methods including credit cards, Google Pay, Apple Pay, card reader, and tap to pay.

Question 2

Do you posses a official license to manufacture and sell Phi Beta Sigma products?

Accepted Answer

Yes, we have an valid license to manufacture and distribute products for Phi Beta Sigma Fraternity, Inc.  This can be validated by going to https://affinitylicensing.com/products.

Question 3

How long have you been in business

Accepted Answer

Marcomax Designs has been manufacturing garments from 2018-2022. We reopened the business in 2024 as a manufacturer and distributor of products for Phi Beta Sigma Fraternity, Inc.

Question 4

How long does it take you to process an order before it is shipped?

Accepted Answer

We will process and ship all orders within 72 hours.

Question 5

Do you offer wholesale options for bulk orders?

Accepted Answer

Yes, we offer wholesale options for bulk orders. Please contact our sales team for more information on wholesale pricing and terms.

Question 6

Can I make changes to my order after it has been placed?

Accepted Answer

Unfortunately, we are unable to modify orders once they have been placed. Please ensure all details are correct before confirming your purchase.

Question 7

What should I do if I received the wrong item in my order?

Accepted Answer

If you have received the wrong item in your order, please contact our customer support team immediately. We will assist you in resolving the issue and arranging for the correct item to be sent to you.

Question 8

Where are you located

Accepted Answer

Our office is in Vine Grove, Ky.  and we ship from the Vine Grove, Ky post office

FAQ

Frequently asked questions